Effective Date: December 1, 2023

1. Introduction

Welcome to Studio Alley! At Studio Alley, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit www.studio-alley.com.

2. Information We Collect

We may collect and process the following data about you:

• Personal information, such as your name, email address, and address when you make a purchase.
• Transaction details, including payment information.
• Information is provided when you contact us or participate in surveys.

3. How We Use Your Information

We use your information for the following purposes:

• To fulfill orders and provide customer support.
• To communicate with you about your orders, accounts, and promotions.
• To improve our products, services, and website.
• To comply with legal obligations.

4. Data Security

We take appropriate measures to secure your personal information. However, please be aware that no data transmission over the Internet is entirely secure.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Studio Alley takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, Studio Alley cannot guarantee the security of any information that is disclosed online.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

5. Cookies

Our website uses cookies to enhance your experience. You can set your browser to refuse all or some browser cookies or alert you when websites set or access cookies.

6. Your Rights

You have the right to:

• Access your personal information.
• Request correction of your personal information.
• Request the erasure of your personal information.
• Object to processing of your personal information.

7. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies concerning the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

8. Payment

If you choose a direct payment gateway to complete your purchase, we do not store your credit card data.  All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third parties.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

9. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to Our Privacy Policy

Any changes we make to our privacy policy will be posted on this page. Please check this page regularly to stay informed.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

11. Contact Information

If you have any questions or concerns regarding this privacy policy, you may contact us at:

Studio Alley
Email: info@studio-alley.com
Address: Dubai United Arab Of Emirates